Contact Us

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General support

For help with your account, a course, a contest, or a marketplace order:

Email: Info@sanoraindia.com

Response time: within 2 working days (Monday–Saturday, 10:00–18:00 IST)

When writing, please include your username and, for order issues, the order ID. It saves a round-trip.

Refunds

Email Info@sanoraindia.com with the subject line "Refund" and your order ID. See our Refund & Cancellation Policy for what qualifies.

Privacy and data requests

To access, correct, or delete your data, or to withdraw consent:

Data Protection Officer: Dr. Sanjay Arora

Email: Info@sanoraindia.com (subject: "Privacy")

Grievance Officer

Under the Information Technology Act, 2000 and the rules made under it, our Grievance Officer is:

Name: Dr. Sanjay Arora

Designation: Director & Grievance Officer

Email: Info@sanoraindia.com (subject: "Grievance")

Address: Sanoraone Private Limited, [REGISTERED OFFICE ADDRESS], New Delhi, India

We acknowledge complaints within 24 hours and resolve them within 15 days.

Security

Found a vulnerability? Email Info@sanoraindia.com with the subject "Security". Please do not disclose it publicly until we have had a chance to fix it. We credit responsible reporters.

Business, partnerships, and press

For sponsorship of contests, hosting a course, listing your brand on the marketplace, or media enquiries:

Email: Info@sanoraindia.com (subject: "Partnership" or "Press")

Registered office

Sanoraone Private Limited

[REGISTERED OFFICE ADDRESS]

New Delhi, India

CIN: [COMPANY IDENTIFICATION NUMBER]